Vacancy - Customer Service & Reservations

Astral Aviation Logo
Category / Bereich :Cargo
Workplace / Einsatzort :Frankfurt
Entrance Date / Eintrittsdatum :-
Employment Type / Art der Beschäftigung :-
Creation Date / Erstellungsdatum :29.6.2018

Brief description / Stellenbeschreibung

Astral Aviation is a licensed cargo airline from the Republic of Kenya. Astral Aviation’s head office is situated at Jomo Kenyatta Airport Nairobi. Operating for over 15 years Astral Aviation provides reliable and cost-effective airfreight solutions using a combination of scheduled and charter flights within its intra-African and European network. Astral operates a fleet of F27, DC9, B727 freighter within its African network and a B747-400 freighter on its European network.

The Customer Services and reservations agent will be responsible for the enquiries and reservations for the airlines represented by our company. Your role will be to deal with all customer calls in an efficient and polite manner.

Your profile / Ihr Profil

  • Strong written and verbal Communication Skills in English & German
  • Have knowledge of Microsoft suite of programs.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.
  • Must possess a valid driver’s license

Our profile / Unser Profil

  • Cargo bookings in the various reservations systems.
  • Post-flighting and generating the necessary flight files.
  • Prepare performance reports where required.
  • Customer queries.
  • Assist in commercial and operational activities
  • Handle enquires & quotations
  • General administration
  • Cargo Tracing

Application / Bewerbung


  • Increase revenue for Germany
  • New Customers for carriers

Kindly send your CV by email to

Contact Person / Ansprechpartner

Patricia Heilbrink