Job description
This role is responsible for coordinating the Operations Department by managing the Operations Team and serving all Air Canada Cargo customers for Import & Export Cargo. The role includes liaising with Air Canada Cargo Customer Service Unit, Warehouse personnel, Sales, Headquarters and external third parties. The role is additionally responsible for ensuring compliance with Service Level Agreements for Air Canada Customers, both on Inbound and Outbound Cargo. The Cargo Operations Manager works in close cooperation with the Manager, Cargo Operations Germany, The Benelux and Northern Europe and has the following main responsibilities.
Main duties
Responsibilities:Supervise the cargo operations at Frankfurt airport and Europe.
Plan, organize and monitor the cargo operation (import and export), ensuring most efficient use of all resources.
Ensure Safety an Quality standards are observed, monitored, and consistently practiced throughout the operation.
Responsibility for development, implementation, monitoring and coordination of safety, accident and emergency procedures.
Coordinate and provide corrective action plan for any related safety incidents.
Ensuring day to day compliance with Customs and Airport Authority regulations.
Monitor results and take corrective action as required to ensure agreed goals/objectives are met.
Recommend any changes of processes or procedures to support or enhance Cargo business.
Establish manpower requirement and supervise manpower deployment in most productive manner in close cooperation with Manager Cargo Service - Germany.
Ensure that Company Policy/Procedures are adhered to and communicated to staff effectively.
Determine training needs of individuals and overall training requirements for section, plan and execute program of on- and off-the-job training.
Coordinate and conduct performance evaluations for staff and coach where needed.
Recruiting of new staff in co-operation with HR. Job reference: 39435
How to apply
Contact: Inga Seidler
If you are interested please send your application via the Air Canada Homepage only.
